Orders & Shipping

    When will my order be dispatched?

    We aim to dispatch your order within 2-3 business days from your order date. Should your require your items for a special occasion please contact us at sales@crossesandmedals.com to discuss your requirements.

    How will my order be sent?

    Orders will be shipped via USPS, you will receive a tracking number once your order has been dispatched.

    Can my order be expedited?

    Yes, however we would need to confirm stock availability before committing to your request. Please therefore contact us at sales@crossesandmedals.com with your order number and requirement.

    Can I cancel or amend my order?

    Once your order has been despatched, the order cannot be cancelled. Unfortunately, we cannot accept cancellation of orders for specially-made items once manufacture has commenced, unless in our view the item is likely to be required by another customer within the foreseeable future. If you wish to amend your order please contact us atsales@crossesandmedals.com.

    How much is shipping?

    We have a set rate of $4.99 on all orders, regardless of the numbers of items in a shipment. With free shipping on all orders over $50.

    What is the returns policy?

    We will be happy to replace any defective item. Please contact us for return instructions at sales@crossesandmedals.com.

    Items returned without prior approval may not be credited to your account.

    Our Jewelry

    Information about our jewelry

    Sterling Silver

    Our Sterling silver medals are at least 92.5 percent pure silver. Copper is typically combined to improve the metal’s hardness and durability without compromising the quality and look of the silver.Sterling Silver medal are marked with a quality stamp to ensure the content of the silver. Federal law mandates that the quality stamp must include the maker’s mark. You will find either “Sterling Bliss” or “Sterling BLI” on the back of our medals – both acceptable quality marks.

    Gold Filled

    Gold filled, also known as rolled gold is made up of a solid layer of 14 Karat Gold bonded with a base metal, such as brass, on both the front and back of the medal. Total content of Gold is 1/20 of the weight of the medal.

    14 Karat Gold

    Our 14 Karat Gold is composed of 58.3 percent pure gold and is ideal for fine jewelry. Other alloys, such as copper, are mixed in with the gold to give more of a red warm hue. This also give the metal strength. Since gold is a natural element, it is very durable. We do recommend removing the jewelry if it may come in contact with chemicals. To clean gold jewelry, use warm water and detergent free soap and a soft brush.

    Does my medal come with a lifetime guarantee?

    Yes, all our products are covered by a lifetime guarantee against any manufactures defect or tarnishing. Warranties are void If item Is not in its original state as purchased I.e been repaired, resized arm worked on.

    What size medal should I order?

    Large medals (1” or larger) are usually intended for men or women who do like to wear larger medal.
    Medium size medals (approximately ¾”) are most common for women or children 7 years or older. Some men also prefer the medium medals.
    Small medals (charm size) are great for bracelets or for small children (UNDER ADULT SUPERVISION). Ladies that want a dainty medal to compliment another medal on the same chain or to accompany another necklace may prefer the small/charm size medals.

    How to care for your precious medal

    To clean your jewelry, use warm water and detergent free soap and a soft brush or cloth. Do not use jewelry cleaner because this will damage the medal. Our medals are sprayed with a lacquer coating to protect the finish and prevent tarnishing. Also, avoid exposing the medals to household cleaners or chlorinated water.

    Our most popular Patron Saints

    St. Michael the Archangel - The Patron of Soldiers and Police

    St. Michael medals and pendants are often worn by those in law enforcement and the military. Typically he is portrayed engaged in battle with a dragon. Wearing a necklace is a means of asking from protection during the coming day.

    St. Christopher - The Patron of Travelers – “Behold St. Christopher and go your way in safety”

    St. Christopher medals and pendants are often worn for protection in traveling. Wearing a necklace has the devotional effect of helping you keep company with St. Christopher throughout your journey.

    St. Sebastian - The Patron of Sports and Athletes

    Diocletian had St. Sebastian tied to a tree, the arrows that pierced his strong body failed to kill him. These arrows are still an important symbol of his sainthood. He later died as a result of blunt trauma. Since he was able to endure such incredible punishment, he is often invoked as the Patron of Athletes.

    St. Gemma Galgani - The Patron of of Students, Pharmacists, Paratroopers and Parachutists, loss of parents, those suffering back injury or back pain, those suffering with headaches / migraines, those struggling with temptations to impurity and those seeking purity of heart.

    St. Dymphna - The Patron of those suffering for nervous and mental afflictions.

    Wearing a St. Dymphna necklace shows her strong spirit and ability to over come and flourish from anxiety, an amulet to hold dear to your heart to help you work through challenging moments and uncertain times.